Susan Moss grew up as a Navy brat—and proud of it. While many kids with parents in the armed forces hated going from town to town, Susan used the opportunity to make new friends everywhere she landed. Her genuine interest in people and her desire to help them lead more fulfilling lives, makes her a natural as our Director of Human Resources. Now, her focus is hiring the right people to represent the MVNP brand, and ensuring they have the right skillset and fit for their account.

As the Director of Operations, Susan handles the day-to-day operations that make MVNP work like a well-greased machine. Susan knows what that means, because she helped build the agency. Susan started in account service, and rose through the ranks to become the Director of Firefly, MVNP’s digital and design arm back in the 1990s. When MVNP evolved into an integrated agency, Susan guided the transition to ensure that everything from creative assignments to invoicing was handled easily and efficiently.

When Susan’s not pouring over applicant cover letters or barbecuing by the pool with friends, you can find her on one of her favorite workouts: a Saturday morning hike (precisely 7am) at Makapuu or on a Sunday stroll along sunny Kailua Beach.