Meet the MVPs of MVNP.
We’re story crafters. Truth revealers who chew on complex problems for breakfast, lunch and dinner. We bring our insights and experiences to the table from different islands. Different continents. Even different generations. All with a single passion: to create amazing work.
Nick Ng Pack
Nick Ng Pack
Nick joined Milici Valenti Advertising in 1980, and by 1982, was running the agency’s largest account, First Hawaiian Bank. In 1994, he became a partner and has led the agency to become a dominant creative and public relations force in Hawaii. Nick was voted Advertising Man of the Year in 1993 and received the prestigious American Advertising Federation’s Silver Medal Award in 2000. He is a graduate of Columbia University and holds an MBA from NYU.
Today, Nick holds the position of Chief Executive Officer Emeritus and although retired, remains active with our business and client relationships. He is also considered the heart of MVNP, and continues to keep our agency spirit and values on course.
Born in Trinidad and raised in London and New York, Nick always dreamt about taking a Hawaii vacation. His vacations turned into a sabbatical, and then a permanent home. For the past 38 years, he’s been living his Hawaii dream with his wife and family. Nick still travels around the world, whether seeking out business opportunities for MVNP and their clients, or for personal pleasure. One could argue they are both one and the same.
Markus lives, breathes and thrives in the retail arena. He provides strategic account leadership on our McDonald’s Restaurants of Hawaii client, which includes optimizing value strategies and tactics behind each promotional plan, and handling the budget and financial management for the entire account.
Equipped with an MBA, Markus utilizes his expertise to proactively position clients at the forefront of emerging consumer, business and economic trends, enabling them to take full advantage of market changes. Markus’ passion for consumer-driven advertising began when he moved from his hometown of Zurich, Switzerland to Los Angeles to work on heavy hitting accounts including, Body Glove, California Apparel Mart, and Beverly Center.
Locally, he specialized in resort and automotive marketing and was the point man for Kraft Foods. As the President and COO of MVNP, Markus believes in the concept of a “flatter” organization. He describes his agency role as the primary enabler, focusing his efforts on growing the people and future of MVNP. Markus’ agility as a leader is matched by his dexterity with power tools. Armed with Swiss Army Knife-like capabilities and an affinity for precision, he built his eco-friendly, geothermal home in Portland, Oregon.
In a business where change is constant, Lynn provides solid ground. As CFO, she helps MVNP navigate the ebbs and flows in the economy, pursue new revenue streams through the advent of digital advertising, and manage the financial side of the business with quiet fortitude. She provides financial input to senior management on the health of their account, and works to protect both the agency’s and the clients’ bottom lines.
Lynn understands the importance of the win-win in accounting, and that mutual financial stability is the foundation to any healthy relationship. Many of MVNP’s clients have been with us for decades or more, due to the balance of quality creative, outstanding client service and accurate, efficient accounting.
Lynn started as a bookkeeper in 1981, and rose up the ranks to associate director of accounting, director of accounting, controller and now CFO. Ironically, Lynn never planned to be an accountant. She just followed a friend, and discovered she had a knack. Now, she spends her vacations following a different passion: the golden colors of fall to Boston, East Coast, Washington D.C., Vancouver, and her favorite destination, Japan.
Susan Moss grew up as a Navy brat—and proud of it. While many kids with parents in the armed forces hated going from town to town, Susan used the opportunity to make new friends everywhere she landed. Her genuine interest in people and her desire to help them lead more fulfilling lives, makes her a natural as our Director of Human Resources. Now, her focus is hiring the right people to represent the MVNP brand, and ensuring they have the right skillset and fit for their account.
As the Director of Operations, Susan handles the day-to-day operations that make MVNP work like a well-greased machine. Susan knows what that means, because she helped build the agency. Susan started in account service, and rose through the ranks to become the Director of Firefly, MVNP’s digital and design arm back in the 1990s. When MVNP evolved into an integrated agency, Susan guided the transition to ensure that everything from creative assignments to invoicing was handled easily and efficiently.
When Susan’s not pouring over applicant cover letters or barbecuing by the pool with friends, you can find her on one of her favorite workouts: a Saturday morning hike (precisely 7am) at Makapuu or on a Sunday stroll along sunny Kailua Beach.
Armed with an uncanny ability to think traditionally, digitally and strategically, Vince has distinguished himself with award-winning work on both sides of the U.S. His pursuit of human insights, combined with formidable marketing skills and a discerning eye for stunning visual executions, has helped MVNP earn prestigious local and national recognition for clients including, First Insurance of Hawaii, First Hawaiian Bank, Hawaii Visitors and Convention Bureau, and Hawaii Tourism Authority. Whether Vince is developing innovative brand strategies, pushing the limits of virtual technology or sharpening a client’s corporate persona for public offering, he brings strong creative vision to MVNP and the Hawaii market.
Prior to MVNP, Vince refined his beer drinking technique at Cramer-Krasselt in Chicago as an Art Director on the legendary Corona Beer campaign. At M&C Saatchi in Santa Monica and Ogilvy & Mather in Chicago, he made his mark on notable, national and international brands including Huggies, Sony VAIO, Crystal Cruises, San Diego Zoo, Hyatt Hotels & Resorts, and the Chicago Blackhawks.
Vince holds a marketing degree from the University of Hawaii, is a graduate of the Chicago Portfolio School, and was named to PBN’s Forty under 40 Class of 2016. He also published a book about gorillas, but that’s another story.
Debbie is our agency go-to. She’s the point person for clients, account service and creatives whenever a situation requires a clear perspective. Her strategic and tactical leadership have made her invaluable as the Account Services Director on our First Hawaiian Bank team—a position she’s held for 18 years. Her guiding hand can also be felt on the Hilton Hotels Hawaii account and our business for the Hawaii Visitors and Convention Bureau.
Prior to joining our Bank team, Debbie helped direct the strategic planning and management of Starwood Hotels and Resorts Hawaii—the largest hotel chain in the islands at that time. As the Account Supervisor, she helped oversee MVNP’s transition of 17 disparate Sheraton properties—along with their plethora of advertising and design pieces—into four distinctive brands under the Starwood umbrella.
Even before MVNP, hospitality flowed through Debbie’s veins. At Ogilvy & Mather, she was instrumental in the successful launches of three mega-resorts: Hyatt Regency Waikoloa, Hyatt Regency Kauai, and the Grand Hyatt Wailea Resort and Spa. For a follow up, she moved to Starr Seigle McCombs where she spearheaded the grand opening for the Princeville Resort. With all her experience, Debbie is one of our agency’s most avid cheerleaders—although she still refuses to show us the cheers she performed at Kapaa High.
Known for grace under pressure and her ability to take on the most controversial issues, Kris has experience in all facets of public relations – from publicity generation to crisis management. She’s guided some of Hawai‘i’s largest companies through labor contract negotiations, mergers and acquisitions, bankruptcy reorganization and corporate restructuring.
At MVNP, Kris leads a high-performing team that’s adept at corporate communications, media relations, reputation and issues management, community relations, and crisis communications. She’s developed and directed strategic communications programs and outreach efforts for clients in retail, food and beverage, real estate development, healthcare, insurance, construction, and the non-profit sector, earning awards from the International Association of Business Communicators and the Public Relations Society of America. As a former journalist based in Hawai‘i, the South Pacific and Tokyo, she gained valuable multi-national reporting experience, which benefits clients with interests beyond Hawai‘i. Her journalism career included The Honolulu Advertiser, The Daily Yomiuri, the Voice of America in Fiji, Hawai‘i Public Radio, and producing the Emmy-nominated Hawaii Business Special Edition.
Kris is a graduate of the University of Puget Sound and completed post-graduate work at the University of London. A fierce warrior of PR, she is learning to master an even more difficult skill, the art of surrendering as a disciple of Ashtanga yoga.
As Media Director at MVNP, Lori’s known as one of the nicest—and fiercest—media directors in Hawaii, with a well-honed reputation for playing hardball. She oversees media planning and buying for all our clients, and exercises unmatched negotiating skill and clout to stretch media dollars. Over the years, she’s applied her expertise to procure hard-to get placements and outstanding value-added promotions on behalf of our clients, including First Insurance, First Hawaiian Bank, the Hawaii Visitors & Convention Bureau, Hawaiian Telcom and Starwood Hotels & Resorts Hawaii. Not content to sit back, Lori constantly fans the agency’s creative fire with the latest digital and media opportunities in Hawaii and across the nation.
Following September 11, 2001, Lori worked to re-energize Hawaii tourism by helping to coordinate a complex media strategy that included online promotions with AOL and eBay, live radio remotes with Clear Channel in San Francisco, and a cable TV promo with Buena Vista’s Pearl Harbor Pay-Per-View. In 2012, Lori was named the American Advertising Federation of Hawai‘i Ad Woman of the Year and holds a Marketing degree from the University of Hawaii. Born and raised in Honolulu, Lori loves to get off the rock and travel. Her favorite destination: Shibuya McDonald’s in Tokyo for her favorite Ebi Burger.
Stephan is a hands-on interactive producer who bridges strategic, creative, and technical disciplines with broad integrated experience. His passion is in digital communications with deep knowledge in CPG, retail, entertainment and creative marketing services. With leadership experience in diverse disciplines, he pursues problems globally to find creative solutions for budget and resourcing challenges. As a Director of Digital Production at Swirl Advertising, Stephan is credited with growing the Walmart account from a quarter of a million dollars to the Agency’s second largest and most profitable account within 6 months.
Prior to Swirl, Stephan’s experience includes senior management positions at Salesforce.com, CBS Interactive and Giant Advertising, where he was involved in strategic planning, management and execution for marketing programs to meet lead, opportunity and pipeline metrics. With an uncanny balance of left-brain people skills and right brain geekiness, he is equally comfortable consulting with clients as he is implementing, optimizing and training best practice process, infrastructure and systems (SCRUM, TQM, Six Sigma, ERP, CRM & SCM). And lucky for us, not only is he bringing all his talent to Hawai‘i to work for MVNP, Stephan is also a graduate of the Dale Carnegie Sales Training Course, which means clients are sure to find our creative solutions impossible to resist.